Smartsheet enhances productivity and efficiency using Grammarly to manage communication, addressing challenges in customer engagement. Grammarly’s AI tools help the Customer Success team streamline messaging, saving about 1,600 hours annually and providing a 283% ROI. The integration improves clarity, reduces costs, and supports Smartsheet's professional communication standards, prompting plans for expansion across the organization.
How Smartsheet Achieved 283% ROI by Elevating Productivity and Engagement With Grammarly
