Danny Castonguay’s guide to writing emails emphasizes clarity, brevity, and directness, advising writers to start with the main point and avoid unnecessary context or politeness that obscures the message. Key practices include stating bad news upfront, using specific facts and names, focusing each email on a single job, making next steps clear, and writing so the email can be understood if forwarded without additional context. The guide also stresses practical structure, clean subject lines for quick triage, and recommends avoiding email for long debates or emotional discussions, favoring calls or chat in those cases with a subsequent concise summary email.
How To Write an Email
