Grammarly research shows that post-zero-interest rates, companies are reassessing budgets amid a push to cut vendor spending while also wanting to invest in generative AI. Despite time spent communicating being high, measuring AI's impact remains challenging. Grammarly's unique approach allows for causal effect measurement through randomized control trials, proving that it improves communication accuracy, reduces errors by up to 80%, and boosts compliance with company guidelines. Additionally, users become more productive, with 71% less idle time while composing emails and up to a 40% increase in output. Research indicates that improved communication correlates with better business outcomes, including increased customer satisfaction and retention. Grammarly emerges as an essential tool for effective organizational communication. Future plans include expanding research capabilities to further demonstrate AI's value in productivity.
https://www.grammarly.com/blog/engineering/effects-of-ai-at-work/